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Important Information

Due to COVID-19,  we are temporarily halting all non-critical meetings and travel both in and outside of our offices, you should continue to contact our employees as you have in the past. In summary, we are open for business and our remote support teams are fully available to you in the same way we were prior to the heightening impact of COVID-19.

Privacy Policy

Perimeter IT Help Desk customers and users of this website must agree to abide by the terms of our privacy policy. We reserve the right to modify our privacy policy at any time. Current customers will be notified of any changes made to our policies. Modifications become effective as soon as they are posted to this website.

v. 1.0, Effective October, 2018

I. Privacy
Perimeter IT Help Desk hereby commits to respect the privacy of its customers and users of this website. This privacy policy governs the manner in which Perimeter IT Help Desk uses, maintains and discloses information collected from its customers and users of its websites.

II. Information We Collect
Perimeter IT Help Desk may collect personal information from online users in a variety of ways including online forms, chat service, our community forum and customer portal. Data we collect such as: name, e-mail address, mailing address, telephone numbers, website URLs, affiliate information and billing information is used to forward billing notices, renewal reminders and service related correspondence.

III. How We Use This Information
Perimeter IT Help Desk may use this information to research the effectiveness of our website services, advertising and marketing efforts. We will not share your personal information with a third party unless you authorize such disclosure or without prior notice to our customers.

IV. Disclosure of Information
Perimeter IT Help Desk may disclose analytical information to investors and partners. We employ credit card processing companies that bill you for our services and our subsidiaries and affiliated companies preserve, analyze and store customer information.

V. Legal Disclaimer
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our web site.

The Perimeter IT Help Desk website contains links to other sites. We are not responsible for the practices of other sites. Our privacy policy applies solely to information collected by Perimeter IT Help Desk.

VI. Maintenance and Security of Information
Information may be stored on one or more databases directly or indirectly maintained by Perimeter IT Help Desk. Backups are protected in secure locations. While we cannot guarantee that loss; misuse or alteration of data will not occur, we make every effort to prevent such occurrence. We encrypt sensitive information entered on our registration and order forms such as credit card numbers using secure socket layer technology (SSL). Although no method of transmission over the internet or electronic storage is 100% secure we follow accepted industry standards and utilize the latest technologies in security to protect personal information during transmission and after we receive it.

VII. Your Responsibility
You are responsible for the security of your Customer ID’s, passwords to the backend of your website and customer portal. Keep them in a safe place and do not share them with others. Always log out after your session ends to ensure that others cannot access your personal information.

It is also the responsibility of the customer to maintain correct and valid billing information with Perimeter IT Help Desk at all times in order to maintain your acquired service up and running.   New billing information shall be provided to Perimeter IT Help Desk to enjoy continuous service.